Overview
Case Support Team
The Case Support Department at Singleton Schreiber embodies our commitment to delivering exceptional case support, facilitating seamless collaboration, and leveraging technology to optimize our legal operations. With expertise, dedication, and a collaborative approach, our Case Support Specialists play a pivotal role in supporting our firm's success and achieving favorable outcomes for our clients.
Through their dedication to these objectives, our Case Support Specialists contribute significantly to our firm's ability to fearlessly advocate for our clients and achieve favorable outcomes in every case we undertake.
Meet The Team
Managers
Sara Aldrete ✉
Manager, Case Support
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Specialists
Amanda Mohrlock ✉
Team Lead
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Ana Carrasco ✉
Team Lead
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Kim Caceres ✉
Team Lead
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Aliyah Ellis ✉
Case Support Specialist
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Camille Hooks ✉
Case Support Specialist
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Grace Liestman ✉
Case Support Specialist
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Jennifer Murillo ✉
Case Support Specialist
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Michelle Beltran ✉
Case Support Specialist
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Nallely Ruiz ✉
Case Support Specialist
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Tania Puentes ✉
Case Support Specialist
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Tina Colon ✉
Case Support Specialist
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Raegan Wills ✉
Case Support Specialist
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Responsibilities
Processing New Cases
- From Intake Department
- From Referring Attorneys
- From Attorney Referral Services
- Direct request to NewClientProcessing@singletonschreiber.com
Processing Fee Agreement Requests
- Fire – Additional Burn Address
- Environmental – Follow-Up Calls for PACP
- Existing Case with Party Missing Signature
- New Party Added to Existing Case
- Corrections to Existing Fee Agreement
- Direct request to FeeAgreementRequest@singletonschreiber.com
Process Requests for Existing Cases
- File Updates/Mass Updates
- Case Separation/Merges
- Contact Merges
- Direct request to CaseSupport@singletonschreiber.com
Process Conflict Check Requests
- Process Conflict Checks in Filevine, CMP, and Lead Docket
- Process In-House Attorney Conflict Check
- Direct requests to ConflictCheck@singletonschreiber.com
Process Mass Communications Requests
- Editing the letter
- Running the report
- Sending the Update Letter via Constant Contact, Message Media, and/or Mailroom
- Direct requests to CaseSupport@singletonschreiber.com
Helpful Links
Notes: For questions or updates to Case Support Team information, contact web@singletonschreiber.com
